Congratulations on purchasing a Western Timber Frame timber kit! Now that you've finished the installation, fill out the form below in its entirety to activate your warranty to ensure that you can enjoy your kit, trouble free, for many years to come.
WHAT WE GUARANTEE:
WHAT WE DO NOT GUARANTEE:
LIMITATIONS OF LIABILITY:
This warranty shall be interpreted and enforced in accordance with the laws of the state of Utah; venue shall be Utah County, Utah; any disputed claims arising under this warranty shall be first submitted to arbitration in Lehi, Utah. The purchaser shall give us prompt written notice detailing the exact nature of your warranty claim, mailed directly to the National Headquarters of Western Timber Frame, 181 S. 1200 E. Suite B Lehi, Utah 84043. IN ORDER TO BE EFFECTIVE, THE BELOW CARD MUST BE COMPLETED AND MAILED WITHIN THIRTY (30) DAYS AFTER INSTALLATION TO Western Timber Frame, Inc., 181 S. 1200 E. Suite B, Lehi, Utah 84043:.
25 Year Warranty Details
15 Year Warranty Details
If you have any issues, make sure to give our fantastic staff a call at 801-331-6690.