Western Timber Frame Customer Warranty Form Submission

Congratulations on purchasing a Western Timber Frame timber kit! Now that you've finished the installation, fill out the form below in its entirety to activate your warranty to ensure that you can enjoy your kit, trouble free, for many years to come.

Please enter a number greater than or equal to 1000. Please note: you should have received this number in your email upon completion of final payment. If you do not have this number, please contact us to receive it.
Browse Files
Please provide several clear images of the installation from various angles showing the completed timber kit installation. Accepted file types: jpg, gif, png, pdf, Max. file size: 10 MB. You can upload a max of 15 images.
By checking the box above, you are confirming that the Western Timber Frame timber kit was installed according to the guidelines in the installation manual(s). You also affirm that this kit was installed with either Western Timber Frame knife plates, or by securing the posts in the ground with concrete. Please see installation guides for details.
Form submitted, thank you!

 

25 Year Warranty Details

15 Year Warranty Details

If you have any issues, make sure to give our fantastic staff a call at 801-331-6690.