The pergola looks great!! It went up very nicely. Everything was well marked with no guesswork. It really is a beautiful piece! Now I can't wait to hang some flower baskets, place some furniture under it and start using it! :-) Your special method of installation makes it very easy and it really looks great.
— Helen O.W., Rochester, MN
The experts at Western Timber Frame built my pergola with precision, beauty and genuine care. The quality and price were incomparable - the competitors proposed inferior and paltry designs. Before the installation, my deck was sun-baked and bare. Now I have an elegant and functional place for parties and entertainment. I am planning another project for the great crew at Western Timber Frame.
— David O., Farmington, UT
The quality of their work is outstanding. It was refreshing to see the work performed on time and as scheduled.
I have never contracted work before without a reference, except for these projects and I'm very
happy regarding the outcome.
Their work is excellent. Thanks Hyrum!
— Dennis W., Marriott-Slaterville, UT
Western Timber Frame was absolutely one of the most honest and hard-working companies I have ever worked with. Moving a family from Chicago, IL to Utah was hard enough, but add in a new house with an unfinished yard and life quickly seems overwhelming. Our daunting views soon changed as our paver contractor referred us to Western Timber Frame ... They not only worked with our pool contractor, cement contractor and landscaper to deliver an amazing Timber Frame plan that beat all the competitor's designs, it was also well within our budget. In fact, we get more compliments on the structure Western Timber Frame constructed than the rest of our entire house and yard combined. They are truly the best!
— Kelly Allred, South Jordan, UT
Brad and his crew were fabulous to work with. The pergola was installed on time and looks absolutely gorgeous. I had pavers installed under the pergola. It is a showpiece in my backyard and now in the neighborhood! Thanks to Western Timber Frame for a beautiful backyard.
— Cathy Prestwich, Salt Lake City, UT
When I first saw my friend's pergola (also from Western Timber Frame) I drooled. So I started planning our backyard makeover. When I found out they were having a drawing for a free pergola, I entered. I never expected to win; but that's exactly what happened! Once I stopped screaming (yay!) I started to try and lower my expectations. I mean, when you win things like this it's usually some kind of up-sell, right? "Yes you won our most basic, but if you want all four posts you'll have to pay extra." That kind of thing. But there were no strings attached!! They let me know I could have it delivered (for free) and I could decide to install it myself, or they could install it for me (for a reasonable fee). Long story short, I decided to have them install it. And here is where the real quality and virtue of the company really shone. The install team was excellent. They dug deep footings, and made sure that my experience was a quality one. Not once did I feel like I was getting a second hand product. The guys showed incredible attention to detail. They left my yard looking fantastic, and kept the work area clear so that my 3 year old and I could safely watch the whole process. It was so cool! The Pergola went together like Lincoln Logs. And the pergola in my back yard is just as gorgeous and durable as the one my friend bought that started this whole adventure. I highly recommend Western Timber Frame. If you are looking for affordable, durable, and high end, this is the place to go! This was an excellent experience from start to finish. Thank you Western Timber Frame!
- Patty Sampson.
— Patty Sampson, West Valley City, UT
Dear Hyrum and Brad,
I wanted to drop you a brief note on the work that was done in constructing the Maxwell's Pergola. Besides being an impressive structure that exceeded our expectations, the quality of workmanship was of a very high standard. Would I recommend you to others? You bet! It's already a showpiece viewed by many, including my next-door neighbor who is a contractor and has used Western Timber Frame before. He says he likes your work also.
— Bob and Susan M., Pleasant Grove, UT
Western Timber Frame, I am very impressed with the work and design accomplished by your company. The entry of my home is vastly improved and prompts very favorable compliments by anyone who visits or drives by. Everyone I talk to about it wants to know who did the work. I was very happy with the price, design, timeliness and completion of construction as agreed. I happily recommend this company to anyone contemplating this type of improvement for home or business. Once again, Thanks to you and your associates for a job well done. Many future successes,
— Jack D., Sandy, UT
We're very happy with the pergola. We have recommended you to others. Thanks!
— Cindy W., Highland Utah
We are very pleased with the excellent workmanship and you installation crew were fantastic. My wife says that it looks like the pergolas were always meant to be there.
— Kevin G. Hooper, AICP, St. George, UT
I just want to thank you and everyone else at Western Timber Frame for doing such an incredible job on our Pergola! When I started the process of finding someone to do this job for us, I was quickly impressed with your knowledge and willingness to make sure that it would turn out just the way we wanted. It has been an enjoyable process, working with Hyrum and yourself. I am so impressed with the craftsmanship of your work. The beams fit together perfectly and I can't even tell where the joints are. I couldn't believe that your crew showed up and all the timber was pre-cut and stained, ready to be installed. Nothing had to be re-cut. It had all been measured perfectly. You are definitely artisans. I will certainly recommend you and Western Timber Frame to anyone who wants a first class job, along with a great experience.
— Devon O'Brien , Holladay, UT
I wanted to thank the Western Timber Frame crew for the fantastic job that you did on my pergola. I had been considering several different styles (including vinyl) until I saw your work at the 2011 Home and Garden show. After seeing the quality and craftsmanship that your company offers, I couldn't go anywhere else.
The work was completed ahead of schedule and I couldn't be happier. I have had lots of compliments on the way it turned out.
Thanks again, and I would definitely recommend you to anyone looking for quality work.
— Sandra Larsen, West Valley, Utah
Thank you for your great service and for our new pergola. When we decided to improve our backyard, the anchor of the new design was to be a pergola. We hoped it would be an exciting entertainment area and central focal point. You helped us with its design and assisted us with finding a compatible look. The construction period was efficient with a beautiful end result. We look forward to using it more this summer. Thanks again.
— Matt and Mimi Johnson, Riverton, UT
It was a pleasure working with your company and I will definitely refer you to my family & friends.
I sent you a testimonial on your website and also wanted to send you the attached pictures.
Thanks again for all your help in constructing my Pergola. We love it!!!
— Brian Uraynar
I love my new pergola!
I saw your pergola at the Sandy Expo and fell in love with the quality parts and workmanship that go into your pergolas which I didn’t find with the other companies. I was also impressed with the installation. The workmen were knowledgeable and worked quickly. It was surprisingly finished in only 3 1/2 hours and the patio and driveway were picked up and swept. I was a little concerned, with the large size of the timbers, that the pergola would over-power my house, but that’s not the case at all. It’s very sturdy and will look beautiful for years to come. I would definitely use Western Timber Frame again as other projects arise and would definitely recommend your company to others.
— Howard & Peggy Bigenho, Eagle Mountain, UT
The pergola is up. A quality product. The color is perfect. Thanks so much for getting it here on time. We will let everyone know this is the pergola to buy.
— Karen Hegge, Omaha, NE
Karen and I could not be more pleased. Great product we love it and all of the neighbors do too.
— Lonnie Hegge, Omaha, NE
Last weekend we celebrated by having a "Pergola Party." Lots of fun and everyone loved the new pergola. They asked where we got it and who built it. Neighbors commented on the pergola and said "definitely keeps the sun off you." They love the style and sturdy construction. I am happy to report that it does great with the wind bursts or "micro burst as I call them." We love our new yard and have been out everyday enjoying fall.
We can't thank you enough for the quick services, delivery and set up that your company provided. Big thanks for the way you helped with the city ordinances as well.
We LOVE it, LOVE it, LOVE it...
We are incredibly impressed with your craftsmanship, and are so happy that we decided to have you design and install our project. Worth every penny....... and truly stunning! We absolutely love the color, too. Thanks again. You really did deliver such a beautiful product, and you had the posts and beams installed in advance of your promise date. You are AWESOME! We are very happy, and hope we can refer other homeowners to you in the future.
— Heidi Tward, Salt Lake City, UT
We had our new Pergola built by Western Timber Frame because they had the right quality that we were looking for. They were extremely fast and very accommodating for our needs in what we wanted done. They were clean and efficient during the process. With the addition of our pergola we feel that we have added another room on to our home. We spend lots of time outside and the added shade that it provides is just what we wanted. We would recommend Western Timber Frame to anyone that is looking for high quality and a great experience.
— Steve & Camilla Starks
I wanted to write and tell you guys how much Amy and I are loving our new pergola. It makes the entire back yard look so much different and adds so much to our enjoyment of being outside, especially with the dogs. Everyone we dealt with was great and very nice. I will definitely be recommending you to anyone who is looking for a pergola. It looks great, the service was fast and friendly and we will be enjoying our new pergola for a long time. Thanks again,
— Thang Le & Amy Martin (and Marley & Kodi), Sandy, UT
I want to thank the Western Timber Frame Staff for the beautiful pergola in our backyard. Our family will have years of use, enjoyment and shade from this awesome structure. From the start I knew that this project would be a win-win purchase for both sides! Your team has been great to work with and they did everything just as your team said they would. Western Timber Frame is a skilled and craft-oriented company. Our pergola states “Craftsmanship” in its quality, and has already made a stir in our neighborhood. I would recommend Western Timber Frame to anyone and everyone! A picture is worth a thousand words.
— John and Lisa Grow Family, Sandy, UT
My wife and I are very glad we found Western Timber Frame and recommend them to anyone considering a pergola. The pergola we ordered came together beautifully—completely erected in one day by two men. They were so impressed with it themselves, they have recommended it to other customers...we could not be happier. As an architect who is aware of how important the details are, Western Timber Frame has the details figured out well. They are very good at what they do.
— Aaron C. Ruby, AIA, LEED AP, Little Rock, AR
We couldn't be happier with our new pergola! The boys that came to do the work were very concerned with doing their job and doing it well. Just a very nice experience, thank you and we have another project we will be having you do for us soon
— David and Linda Zuckerman, Erda, UT
We finished the pergola this weekend! It looks awesome!! Only took about 3 1/2 hrs. My brother said this is a GREAT kit!!! Said if you ever needed anyone to install in our area that he'd be more than happen to do it. Just wanted to let you know how excited we are.
— Karen Reynolds, Enterprise, AL
I was in the process of making arrangements to have a pergola built when I came across a Western Timber Frame display at Costco. I was so impressed with the quality of their pergolas I purchased one the next day. Their overall design is far superior to what I was going to have built and the finished product exceeded my expectations. I would highly recommend Western Timber Frame to anyone that is looking to build a pergola.
— Brian Uraynar, Seal Beach, CA
We couldn’t believe our beautiful pergola was completely assembled and installed in just a few hours. It’s beautiful, very sturdy and just as impressive as the displays at the Home Show. Friday evening we were able to sit under our new pergola and admire it. Wow! That kind of service and craftsmanship is very unusual today. You won’t be sorry if you choose Western Timber Frame. We are so impressed that we would be happy to give a personal reference to anyone who would like to call us. We may even install a second one in our yard next year. Thanks again to the guys at Western Timber Frame.
— Rick & Nancy Bowen, Holladay, UT
We are delighted with the deck and pergola that Western Timber Frame built for us. Everyone that sees it loves it! The quality of your work is excellent and, what we appreciate just as much, is the fact that you stand behind it. You place a high priority on customer satisfaction. We have already referred people to you and will continue to do so.
— Lori and Phil Hudson, Salt Lake City, UT
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